In the past, there were problems. Stem issue on Constellation series is one of them, and Jelly Key had made the replacements to all cases. A minimal number of “Enter the Star” was sloped and we had solved them carefully with Massdrop. We took those tough lessons and fixed them right away as we made mistakes. You know it, we know it. We did the makeup for our dearest friends and customers who had generously forgive us as well as stayed by our side through up and down.
Welcome to the party, Jelly Key’s friends! It has been 2 years that the baby named Jelly Key’s born. Now we’re like happy parents, watching our 2 years- old-baby-Jelly Key growing up everyday. Please let us have some speeches before we get the party started. In the year of 2017, …
Even though we haven’t gotten their official answer from China Division about the lost package, we are starting to re-product Oasis Keycap to deliver it to our you, for those who haven’t received the Oasis and Raindance Template from us. Kindly check your email for the compensation that we are offering.
About the products we have, we always offer a one for one exchange of keycaps for return. You can take our Constellation Line 2 as an example. We didn’t ask for the products to be sent back, and it caused us to resolve the after market trading of the defected product. We are one of the few artisans who are willing to go the extra mile for their customers.