We have been practiced this policy since day one. At some point, we handled it very well, and fast, at some point, we failed due to communication issues.However, we just want to remind you that, you can always send us an email with seven days you receive the keycap.
We don’t mean to say that the process is perfect, we just want to let you guys know that we take the quality of the product seriously. Jelly Key is an artisan product and handcrafted by our team. A human does not design to be perfect, it makes them learn and improve.
We just wanted to show you one of the ideas that our creative designer has been thinking about. They are inspired by the Nebula series that we showed last year, and we wanted to explore how much more we could
It’s time for Minion Orc army to take over the realm. After Rooster army left their nest, Minion Orc army marches to join the battle to define the ruler of the Jelly Realm. Who is going to join the battle?
About the products we have, we always offer a one for one exchange of keycaps for return. You can take our Constellation Line 2 as an example. We didn’t ask for the products to be sent back, and it caused us to resolve the after market trading of the defected product. We are one of the few artisans who are willing to go the extra mile for their customers.
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