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Support

About Jelly Key Support Channel

<p>It was in 2016 that Jelly Key’s first established, this means the little JK guy has been serving you for almost 2 years, and we’d love to share with you what Jelly Key support service has been achieving till now.</p><p></p>

What new? December 2017

<p>You can also follow us on <strong><a href="https://support.jellykey.com/group-buy-and-sale-status">Group-buy and Sale status</a></strong> for all you need to know about your keycap’s shipment, or just simply shoot us your email by sign up with Jelly Key and we’ll carry out the rest.</p>

Do you know about one on one replacement policy?

<p>We have been practiced this policy since day one. At some point, we handled it very well, and fast, at some point, we failed due to communication issues.However, we just want to remind you that, you can always send us an email with seven days you receive the keycap.</p>

It’s time to say goodbye.

<p>The team will be fine as we have submitted out CVs and sent it to several local companies. Hopefully these jobs can help us bring food to our table. </p>

Jelly Key end of year review

<p>Though, the universe is gigantic. There are too many elements to a universe, which would be difficult to package into a single keycap, so we introduced the Nebula series, which had four keycaps. Each artisan has something special inside of them. Diamonds, crystals, and quartz.</p>