Month: July 2017

I am Patrick. It’s my responsibility to speak up

Thanks for your support until now, and your feedback from day one. As you may know, there are a lot of things are going on for the past few months at Jelly Key and with Jelly Key team. Such as late shipment, defected keycap, and issue with miscommunication of customer support and you name it.

Weekly Update July 10 2017

Thanks you for your patience. We would like to update with you the status of all of our Current Group Buy, and previous Group Buy. 

TL;DR: Due to the problem with ChinaDivision (fulfillment vendor in China): package lost and mess up with the tracking. We have to re-produce and recall our package, which lead to delay on shipment again for some of you. (read more about this problem here)

Fulfillment service stops responding to Jelly Key

Even though we haven’t gotten their official answer from China Division about the lost package, we are starting to re-product Oasis Keycap to deliver it to our you, for those who haven’t received the Oasis and Raindance Template from us. Kindly check your email for the compensation that we are offering.

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